Privacy Policy
Effective Date: January 1, 2025 | Last Updated: January 1, 2025
1. Introduction
City on a Hill Services ("COAH," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our web or mobile applications, including applications that integrate third-party services such as Plaid.
2. Information We Collect
We may collect the following categories of information:
- Personal identifiers (such as name, email address, and account credentials)
- Usage data and device information
- Authentication and security-related information
- Financial account information provided through Plaid, as authorized by you
3. How We Use Information
We use personal information to:
- Provide and operate our services
- Authenticate users and secure accounts
- Facilitate authorized financial integrations
- Improve functionality and user experience
- Comply with legal and contractual obligations
4. Plaid Integration
When you choose to connect a financial account using Plaid Link, Plaid may collect and process your financial information in accordance with Plaid's Privacy Policy. COAH only receives information authorized by you and uses it solely for the purposes described at the time of consent.
5. Data Sharing and Disclosure
We do not sell personal information. We may share information with trusted service providers who assist us in operating our services, subject to confidentiality and security obligations.
6. Data Security
We implement administrative, technical, and organizational safeguards designed to protect personal information, including encryption, access controls, and authentication safeguards.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
8. Your Rights and Choices
Depending on your location, you may have rights to access, correct, or delete your personal information. Requests may be submitted using the contact information below.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy, please contact:
City on a Hill Services